| Where | What we collect | Why | How long | Shared with |
|---|---|---|---|---|
| Turf booking |
| To hold and confirm your slot, take the advance, send your confirmation and receipt, and let the venue team recognise you at the ground. | Booking and payment records: as long as tax and accounting law requires. Your customer record: until you ask us to delete it, if the law allows. | The payment gateway that takes the advance (Razorpay or Paytm), WhatsApp to send the confirmation, the venue team, and our hosting and database providers. |
| Payment |
| To confirm the advance has been paid and to keep accounts. Your card, UPI and bank details are entered on the payment gateway's page; we never see or store them. | As long as tax and accounting law requires. | The payment gateway (Razorpay or Paytm) and our accountants. |
| Contact form |
| To reply to you about what you asked. | As long as we need to answer and follow up, then deleted. | Our email and hosting providers. |
| To answer you, and to send booking confirmations to the number you booked with. | In our WhatsApp Business account for as long as the conversation is useful to you. | WhatsApp (Meta), which carries the messages. | |
| Leagues and live scores |
| To show fixtures, results, tables and live scores. Clubs register their players with us through the Leno Portal; public pages never show a player's full name. | For the season and the league's history. | Anyone who visits the public league pages. |
| Every visit |
| To keep the site working and secure, to stop repeated or automated booking attempts, and to remember your cookie choice. | Server logs: a short time, by our hosting providers. Your cookie choice: in your browser until you change or clear it. | Our hosting providers. |
What we don’t collect
- Card numbers, UPI PINs or bank details. You enter these on the payment gateway’s page, not ours.
- Identity documents. The website never asks for them.
- Your location. The “Directions” button opens Google Maps; we don’t see where you are.
- Anything for advertising. There are no advertising or tracking cookies on the site.
Optional and required fields
Fields marked optional can be left empty. Without a name and mobile number we can’t hold a booking, and without a way to reach you we can’t answer a message. Both forms ask you to agree to our privacy policy before you send them.
Questions, corrections, deletion
To see, correct or delete what we hold about you, contact us:
- Business
- Leno Sports India
- Address
- Thane, Maharashtra, India
- Phone / WhatsApp
- +91 7304265448
- Grievance officer
- Grievance Officer, Leno Sports India · lenosportsindia@gmail.com · +91 7304265448

